1 Office 365 is compatible with Windows 7 or later, and Mac OS X 10.10. Application availability and features that come with Office 365 vary by platform and device; current Office application versions for Office 365 are Office 2016 for Windows and Office 2016 for Mac. The boxed copies of both the Windows PC and Mac versions of Office 2016 are both available through Microsoft's online and brick-and-mortar stores as of today, September 22. (I asked if they also.

1. Office 2016 For Mac Version History
2. Download Office 2016 Mac

-->

We recommend that you always update to the latest version of Microsoft Auto Update (MAU).

The following table provides release history information for Microsoft Auto Update. The table is ordered by release date, with the most recent release date listed first. All update packages are 64-bit.

Note

• Download links are only provided for the most recent release of Microsoft Auto Update
• Microsoft Auto Update provides updates to various Mac products from Microsoft. Therefore, you might receive a notification to update Microsoft Auto Update even if you're not running Office for Mac.

To view release notes, see Release notes.

January 2021 release

Release Date: January 13, 2020

Microsoft Auto Update 4.31

Bug Fixes and Enhancements:

• For devices which are not on automatic updates, Microsoft Auto Update will now inform about new updates via notification instead of opening MAU UI.

Download Microsoft Auto Update 4.31 Package
SHA-256 Hash:

209B444D2831B879BB73C92041A1C7318C1D5BA58B4689F6C4FC842B0930B532

December 2020 release

Release Date: December 15, 2020

Microsoft Auto Update 4.30

Bug Fixes and Enhancements:

• Adds Universal app support for Macs with M1.

MAU Update Link:

Download Microsoft Auto Update 4.30 Package
SHA-256 Hash:

9F4C49BE4FCC82DED7BD394F4F2057912B40D0083F754D15495B7BDE9E58EAC4

November 2020 release

Release Date: November 10, 2020

Microsoft Auto Update 4.29

Bug Fixes and Enhancements:

• Updated channel names for Microsoft 365.
• Fixed an issue which prevented certain OneDrive installs from getting updates.

MAU Update Link:

Download Microsoft Auto Update 4.29 Package
SHA-256 Hash:

7EDE97D524CE7E7869A4033D25270057E670588886F7A0E02628CC7FCB4F7851

October 2020 release

Release Date: October 13, 2020

Microsoft Auto Update 4.28

Bug Fixes and Enhancements:

• MAU UI: Summary View now shows user attention is needed on errors
• Both MAU UI and Update Assistant now self-terminates after 72 hours of no action.
• MAU UI: Now comes with a Windows menu

MAU Update Link:

Download Microsoft Auto Update 4.28 Package
SHA-256 Hash:

80171D842C59BA3B26A085DD3AB6E63E32102088078848C95AEBECF4C91B0438

September 2020 release

Release Date: September 16, 2020

Microsoft Auto Update 4.27

Bug Fixes and Enhancements:

• The MAU Update Assistant will now initiate updates behind a locked screen even if the regular check cycle is not reached.

MAU Update Link:

Download Microsoft Auto Update 4.27 Package
SHA-256 Hash:

7AF6ACDC5E1278CF4D227F305A127A6FE5A275094D945C1504DC108C2090F2CB

August 2020 release

Release Date: August 11, 2020

Microsoft Auto Update 4.26

Bug Fixes and Enhancements:

• The MAU icon in the dock will now display the number of available updates.
• MAU will now launch in minimized state when updates are detected.
• Added a new “IgnoreUIOpenAfterInstall” preference that can be used for preventing the MAU UI from launching after install.
• Solved a permissions issue that caused an “Incorrect installation” message to be displayed
• Extended the persistence of the MAU “Update deadline” notification message from 60 seconds to 1 hour.

MAU Update Link:

Download Microsoft Auto Update 4.26 Package
SHA-256 Hash:

E81CEADF900A0C7E7D593720D08146DBC1C55868D5B21C7E7A175AA36DFE0178

July 2020 release

Release Date: July 14, 2020

Microsoft Auto Update 4.25

Bug Fixes and Enhancements:

• Detect app termination and automatically remove displayed dialog related to 'open app'.
• Reverted the feature introduced in the April release where users with Automatic Updates off would see the Microsoft Auto Update UI only once per week.
• Fixed an issue where Update Assistant terminated before install began, after downloading updates.
• Fixed an issue where Update Assistant did not terminate after a prolonged duration when user notifications were pending.
• Fixed an issue where the MAU UI reopened (or did not reopen) after install. The UI should open after install if the update is initiated from the MAU UI itself, or if an update is explicitly initiated by the user (via Finder, Terminal, etc.).

SHA-256 Hash:

B8E3D4391E48732F42217589784D8B3417F6F14489D9DE04395198A01BFDFA46

June 2020 release

Office 2016 For Mac Version History

Release Date: June 18, 2020

Microsoft Auto Update 4.24

Bug Fixes and Enhancements:

• Customer Messaging Campaign: Office for Mac 2016 will be out of support in October, 2020.
• Security fix for MAU's Helper Tool XPC connection.

SHA-256 Hash:

EEA059A348F7807DE4C0FD18D480F410B28FB729CB2604D9AD8C63484B0EA1E0

May 2020 release

Release Date: May 12, 2020

Microsoft Auto Update 4.23

Bug Fixes and Enhancements:

• For devices using MacOS 10.13 or above and Office 2016 versions, users will see notifications of Office 2016 reaching end of support.
• If the apps Word, Excel and PowerPoint do not have a window open, and the device is in Microsoft Auto Update's Automatic mode of updates, users will not need to quit these apps to apply updates. 3. Microsoft Auto Update will now automatically refresh it's Update Dashboard with the latest releases on the CDN, without the user having to refresh it or launch a new Auto Update Session.

SHA-256 Hash:

7DAB76D11427BACF30D3DBD87374CE755C618262E68FC3CA85B3FB8F3F3750AD

April 2020 release

Release Date: April 21, 2020

Microsoft Auto Update 4.22

Bug Fixes and Enhancements:

• Microsoft Auto Update UI will not be displayed on devices which are updating their Office apps via Microsoft Auto Update in 'Automatic' mode as well as for devices taking updates in non-Automatic mode when there are no new updates available.

SHA-256 Hash:

2D672B377C6A1115FDC509E45E6AFF663D8F15412D4EB77E033085700DC1B72B

Release Date: April 14, 2020

Microsoft Auto Update 4.22

Feature Updates:

• Security Fix: Microsoft Auto Update will be preventing any insecure connections from older versions.
• Users with Automatic Updates OFF will see Microsoft Auto Update UI only once per week.
• MacOS machines with SSD will experience faster updates and negligible app downtime due to updates.

See CVE-2020-0984

SHA-256 Hash:

2E202B0B65AC093BDBFDA47F2A62758E44E0FBC09383B121EAA76206CF2B3EAB

March 2020 release

Release Date: March 10, 2020

Microsoft Auto Update 4.21

Feature Updates:

• State Restoration Enabled for Word, Excel and PowerPoint, running without any windows open, or running the Docstage state, in automatic updates mode of Microsoft Auto Update. Now updates will be even more silent for end users in Automatic Updates mode, as they don't need to quit their apps that qualify for Update via State Restoration.

SHA-256 Hash:

9AF2FAF4854BF06F33322A8530275F8D32965C91D446C45A0CD8BC4C5DF04F44

February 2020 release

Release Date: February 11, 2020

Microsoft Auto Update 4.20

Feature Updates:

• Microsoft Auto Update UI launches only if at least 1 app on the device is registered with MAU
• Bug fixes and Enhancements

SHA-256 Hash:

80DD0637AA60007310FB7B68C01926F6CA0F2771DBB42166C191626607D89B56

January 2020 release

Release Date: January 14, 2020

Microsoft Auto Update 4.19

Feature Updates:

• Bug Fixes and enhancements

SHA-256 Hash:

D480D4FD23BDC07852DEFBADCE4CCBEF00265500E6595FE8B299444EB8F90C3F

December 2019 release

Release Date: December 10, 2019

Microsoft Auto Update 4.18

Download Office 2016 Mac

Feature Updates:

• Channel Per App: Mac Admins can now subscribe to different channels or rings of validation per app.

SHA-256 Hash:

11D051503067DB9819C84C8D1EBE29435A781D29C6B1FE3173DB03DC88F1B4C3

November 2019 release

Release Date: November 12, 2019

Microsoft Auto Update 4.17

Feature Updates:

• What's New in each major update can now be viewed on the Microsoft Auto Update dashboard.
• Minimum OS requirements for Office 2019 updates has changed to macOS 10.13 with the release of Catalina and we are notifying users to upgrade to get latest Office Updates.

SHA-256 Hash:

0F8BECB34385711F3D5E54B2944D9C30567B37352C5E59E0A7BC74B83371AB0A

October 2019 release

Release Date: October 15, 2019

Microsoft Auto Update 4.16

Feature Updates:

• Starting Microsoft Auto Update 4.16, the all new improved end-user experience is now available for all customers.

SHA-256 Hash:

5BEA94F8AA2BD4F4398B3E5EDE0EA2F406440B8ACAD46B3DACE904824B41052C

September 2019 release

Release Date: September 10, 2019

Microsoft Auto Update 4.15

Feature Updates:

• MAU Update Deadline Notifications will now display time of deadline to end users in their local device's time format.
• MAU AU Daemon is now called Microsoft Update Assistant.
• Fixed an issue where focus was stolen from the foreground app when running the 'msupdate' command.

SHA-256 Hash:

E5D4EADF632745115CD4819DAB3B1A1838FA8263ECDDC6E621AEA19A3C84F6F7

August 2019 release

Release Date: August 13, 2019

Microsoft Auto Update 4.14

Feature Updates:

• Fixed various issues for improving voice over translations, update performance and UI.
• Added telemetry and fixes for troubleshooting.

SHA-256 Hash:

76FA706E9E5B717D333B7EFB5AB95FCF9EE3E571A7FF171CA25E77CA6E9EBD97

July 2019 release

Release Date: July 18, 2019

Microsoft Auto Update 4.13

Feature Updates:

• Privacy Changes for MAU: A Required Data Collection Notice will be shown to end users as part of compliance.
• MAU Update Deadline: Mac Admins can now set a deadline within MAU to enforce updates across their Mac users. Learn more
• Various Bugs and performance fixes.

SHA-256 Hash:

9FDCEAFA05AB070531ECEE50E1E977839C1E2DE2312569F816C59F35DE162B08

June 2019 release

Release Date: June 27, 2019

Microsoft Auto Update 4.12

Feature Updates:

• Fixed an issue with Apple OS beta causing failures in MAU updates for full updaters.

SHA-256 Hash:

85ce26ece89a256711f082e61b313c1ed6a22bfc402d4789a78a08022a96f6fa

Release Date: June 9, 2019

Microsoft Auto Update 4.12

Feature Updates:

• Binary Delta Updates: For SSD devices, rolling out smaller updates, thereby reducing the bandwidth consumption due to updates.
• Support for Accessory Apps: MAU now supports accessory apps such as Microsoft OneDrive.
• Install on Clone enhancements: Updating clones is now more robust and failproof.

SHA-256 Hash:

ABCC7D58DA7DB1B8B24B9B1BE6B1DB93BDC97AE487EFB615EC5695B9E1CC0FC9

May 2019 release

Release Date: May 14, 2019

Microsoft Auto Update 4.11

Feature Updates:

• Privacy Changes for MAU: A Required Data Collection Notice will be shown to end users as part of compliance.
• MAU Update Deadline: Mac Admins can now set a deadline within MAU to enforce updates across their Mac users. Learn more
• Various Bugs and performance fixes.

SHA-256 Hash:

EE3403B79E536191E545E70708A99D3A33B384372F65C028490AFFB551CD1EE2

April 2019 release

Release Date: April 16, 2019

Microsoft Auto Update 4.10

Feature Updates:

• Install On Clone Feature Enhancements: For SSD devices, rolling out updates on clone for apps in use, thereby reducing the app downtime due to updates.
• Installation Optimizations: The update process will use parallelized cloning, so app downtime due to updates will be reduced.

SHA-256 Hash:

FF676870D5B3521202095810B85DEF36538B59E00AEA44A2ED0D7EA8B3B99D6C

Release history

Release date	Version	More information
September 10, 2019	4.15
August 13, 2019	4.14
July 18, 2019	4.13
June 27, 2019 June 9, 2019	4.12
May 14, 2019	4.11
April 16, 2019	4.10
March 14, 2019	4.9.0	Release notes
February 26, 2019	4.8.0	Release notes
January 16, 2019	4.7.0	Release notes
December 11,2018	4.6.0	Release notes
November 14, 2018	4.5.0	Release notes
October 16, 2018	4.4.0	Release notes
September 11, 2018	4.3.0	Release notes
August 14, 2018	4.2.0	Release notes
July 10, 2018	4.1.0	Release notes
June 12, 2018	4.0.0
May 15, 2018	4.0.0
April 10, 2018	3.18	Release notes
March 13, 2018	3.17
February 13, 2018	3.16.0	Release notes
January 18, 2018	3.15.0
December 17, 2017	3.14.1	Release notes
December 12, 2017	3.14
October 10, 2017	3.11
September 12, 2017	3.9.3	Release notes
August 15, 2017	3.9.2
July 11, 2017	3.9.1
June 13, 2017	3.9.1
May 9, 2017	3.9.1	Release notes
April 11, 2017	3.9	Release notes
February 16, 2017	3.8.4	Release notes
January 11, 2017	3.8.3	Release notes
December 13, 2016	3.8.2
November 15, 2016	3.8.1
October 11, 2016	3.8.0	KB 3193438
August 22, 2016	3.6.0	KB 3179163
May 10, 2016	3.5.0	KB 3155777
April 12, 2016	3.4.0	KB 3142577
January 5, 2016	3.4.0	KB 3133674

Related topics

Topics Map > Features and Functionality > Client Capabilities > Desktop

Below is a list of known issues with Outlook for Windows and Mac desktop clients. Feature requests and known issues for other clients can be viewed at: Outlook on the Web | Outlook for mobile devices.

Important: You can contact Microsoft directly to make a case for supporting a specific feature in Office 365, by submitting your idea to Microsoft's Office 365 feedback and suggestions site at https://office365.uservoice.com/.

For a list of issues that have been resolved, click here.

You may also want to review support documentation from other services that may be related to the issue you are experiencing.

• OneDrive for Business: known issues | support
• Wisc Account Administration site: known issues | support
• Google Apps: known issues | support
• WiscList: known issues | support *

Note: If you are experiencing message delivery delays and are interacting with a WiscList, review the documentation related to WiscList above.

If you are experiencing issues with an earlier version of Outlook, the UW-Madison Office 365 team recommends upgrading to a newer version of Outlook. Learn more about client support.

Outlook for Mac clients

• Fixes or workarounds for recent issues in Outlook for Mac

  • Details and Workaround
    • With the latest release/update to Apple OS and Office for Mac, multiple issues have risen and are being worked on. Please review this article for common issue and automated troubleshooting tools.
    • In addition, is it highly recommended that you always make sure you are running the latest version of Office for the Mac. In some cases, the issue you are experiencing may have been fixed in a newer version.

• Microsoft acknowledges Office 2016-El Capitan crashes but lacks ETA for fix

  • Details and Workaround
    • Error: 'Microsoft Outlook has encountered a problem and needs to close. We are sorry for the inconvenience' when using Outlook 2016/2011 for Mac.
    • For additional details on this issue, review following information.
    • Workaround: Install the latest release of Office/Outlook.

• Performance issues such as slowness when interacting with mail and/or calendar

  • Details and Workaround
    • In Outlook 2011 and Outlook 2016 for Mac, accounts that you have full mailbox permissions to -- including any linked accounts -- will not be added to your account list automatically. You will need to subscribe or configure these accounts.

• In Office 2011 for Mac, installation produces 'activation' or 'sign-on' error

  • Details and Workaround
    • The version of Office 2011 for Mac downloaded from within Outlook on the web is not compatible with UW-Madison's Office 365 implementation. If you attempt to install/run this version, it will return an error within the 'Activate Office' screen: Sign in failed because the password is incorrect or the sign-in name does not exist or Sorry, there was a problem while trying to connect to your account.
    • Current Work Around (because the Office 2011 installer available on the Campus Software Library is licensed under UW-Madison's Microsoft EES, it can only be used on UW-owned computers and is not visible or available to students)
      1. Delete any Office 2011 software from your 'Applications' folder.
      2. Delete any Office 2011 application icons from within your dock.
      3. Log into UW-Madison Campus Software Library using your NetID credentials.
      4. Within the 'Productivity' section, click Microsoft Site License.
      5. Within the 'Downloads | Microsoft Office Site License' section, click Macintosh - Office 2011 Standard.
      6. Save/Run the file.

Outlook for Windows clients

• When you view items in the secondary mailbox, new items may not appear or items seem to be missing or items that you had deleted still appear in the secondary mailbox.

  • Details and Workaround
    • For additional details on this issue, review following information.
    • Workaround/solution:
      1. Start Outlook for Windows.
      2. On the 'File' tab, click Account Settings in the Account Settings list.
      3. In the Account Settings dialog box, click the 'E-mail' tab and then double-click your Microsoft Exchange Server account.
      4. In the 'Change Account' dialog box, click More Settings.
      5. In the 'Microsoft Exchange' dialog box, click the 'Advanced' tab.
      6. Click to clear the Download shared folders check box.
      7. Click OK two times.
      8. Click Next, click Finish, and then click Close.
      9. Restart Outlook.

• Performance issues such as slowness when interacting with mail and/or calendar

  • Details and Workaround
    • The most common performance issue for Outlook is slowness when completing the following tasks: downloading/syncing mail, loading calendar, interacting with messages, editing calendars, or editing permissions.
    • Workaround: Performance issues can have a variety of causes. For more information on how to improve Outlook performance, please review the following document: Office 365 - Get better performance when using Outlook desktop clients.

• When using Outlook for Windows, you may experience any of the following symptoms: Outlook does not load or takes a long time to load, receive an error during startup, unable to access another account(s) (permission issue), etc

  • Details and Workaround
    • A common troubleshooting step for these types of symptoms is to recreate the Outlook local data file for your profile. To perform this action, follow the steps outlined within the Re-create an offline Outlook Data File (.ost) section. After completing this, start Outlook and see if the problem persists.

• Moving, copying, or deleting large quantities of mail may result in an error

  • Details and Workaround
    • Error messages can include: 'Outlook is not responding' or 'Outlook is not working'.
    • If this occurs, do not attempt to shutdown or quit out of Outlook. Be patient and let Outlook complete your last action. This may take several minutes.
    • Review following Microsoft resources:

• Downloading a large mailbox can result in an error

  • Details and Workaround
    • Error messages can include: 'Outlook is not responding' or 'Outlook is not working'.
    • If this occurs, do not attempt to shutdown or quit out of Outlook. Be patient and let Outlook complete your last action. This may take several minutes.
    • Review following Microsoft resources:

• Sending as an address which is not visible in the Global Access List (GAL) can result in an error

  • Details and Workaround
    • When attempting to send as an address which you have send as permissions for, the following error will be sent to your inbox if the send as account is not visible in the GAL:
    • Information on how to make an account visible in the GAL can be found here: Show or Hide Service Account within Global Address List

• Performance issues such as slowness when interacting with mail and/or calendar

  • Details and Workaround
    • In Outlook for Windows, accounts that you have full mailbox permission to -- including any linked accounts -- will be added to your account list automatically. Review the following document for further details on AutoMapping: Office 365 - Automapping.

• Emails with HTML formatting do not always display as expected

  • Details and Workaround
    • To work around this issue, Outlook gives you the option to open the message in a web browser.
    • More information on this issue is available here and here.

• Some users are unable to use the 'Report Spam' function in certain Outlook desktop clients. In some rare cases, the 'Report Spam' action will not work and the message will remain in your Inbox. We are aware of this issue and are working on a solution.

  • Details and Workaround
    • Use Outlook on the web to submit the message as spam.
    • Manually forward the message to the spam repository account.

• Some users are unable to use the 'Report Spam' function in certain Outlook desktop clients. In some rare cases, the 'Report Spam' action will not work and the message will remain in your Inbox. We are aware of this issue and are working on a solution.

  • Details and Workaround
    • On machines with smaller monitors, clicking the 'Report Spam' link displays a disclaimer, but the 'Report Spam' button is obscured from view. It is not possible scroll down to see the button.
    • To work around this issue, double-click on the message to open it in a separate window, then maximize the window. This should allow for enough space for the 'Report Spam' button to be displayed below the disclaimer.

• In Outlook for Windows, emails 'sent as' or 'sent on behalf of' another account will appear in the default configured account's Sent Items folder

  • Details and Workaround
    • If you send an email on behalf of Bucky Badger, the email will appear in your Sent Items folder instead of Bucky's. Note: Even though you may have 'send as' or 'send on behalf of' permissions to another account, this does not mean the account will automatically show up in Outlook 2016/13.
    • This does not occur in Outlook 2016/2011 for Mac.
    • Workaround: Follow these instructions/options to have a message sent stored in the mailbox of the intended account.

• After the password for your NetID account is changed, Microsoft Outlook may repeatedly prompt you for your password or is unable to send/receive mail. After you enter the new password and then click to enable the Remember my credentials option, you are again prompted for your credentials.

  • Details and Workaround
    • Windows uses a password manager to store your account credentials for certain applications. You may need to reset these credentials.
    • Workaround - Review NetID password change issue for Outlook document.

• In Office 2013 for Windows, activation produces 'The user id or password is incorrect. Please try again.' when attempting to sign-in to your Office 365 account

  • Details and Workaround
    • The version of Office 2013 for Windows downloaded from within the campus software library is not compatible with UW-Madison's Office 365 implementation. If you attempt to install/run this version, it will return an error within the activation screen: 'The user id or password is incorrect. Please try again.'.
    • Workaround - Uninstall Office 2013 then install the version Office for Windows available to you via Outlook on the web. If you do not want to uninstall your current version of Office, follow these instructions to install the correct version of Office. Make sure to follow the steps to update your registry.

• If you are having trouble starting Outlook for Windows, or have received the error 'Cannot start Microsoft Outlook. Cannot open the Outlook window', the user interface may be failing to completely launch.

  • Details and Workaround
    • Review this Microsoft document for possible solutions.

• Importing contacts from Thunderbird to Outlook for Windows will require extra steps.

  • Details and Workaround
    • By default, contacts imported from Thunderbird to Outlook will display the email address in the 'Comments' field. Other information may also display incorrectly.
    • For information on how to avoid this issue, see step #12 of this document: [Link for document 35410 is unavailable at this time.].

• Unable to edit or assign permissions to or create/edit/delete events on a resource when granted editor/owner rights in Outlook for Windows.

  • Details and Workaround
    • Some users may experience the inability to edit (create, edit, delete events) or assign permissions to a resource even though the user has been granted the appropriate access to the resource.
      1. Open Outlook.
      2. Go to File > Account Settings > Account Settings.
      3. Select your Exchange profile > Click 'Change' > Click 'More Settings' > Select the 'Advanced' tab.
      4. Check 'Use Cached Exchange Mode' (if not already checked).
      5. Uncheck 'Download shared folders'.
      6. Click OK > Click 'Next' > Click 'Finish'.
      7. Restart Outlook.

• Unable to share calendar - Policy does not allow.

  • Details and Workaround
    • When attempting to share one of your secondary calendars you may receive the following message: 'Policy does not allow granting permissions at this level to one or more of the recipients. Please select another permission level and send the sharing invite again'. Follow the steps below to correct this.
      1. Open Outlook.
      2. Select the calendar you want to share. Make certain the the text of the name in the calendar tab is bold
      3. From the ribbon in the Home tab in the Share group, click Share Calendar.
      4. Click Add.
      5. In the Address book list, click Global Address List.
      6. In the Search box type the last name of the person with whom you want to share your calendar.
      7. Click Go.
      8. Click to highlight the person's name.
      9. Click To, then click OK.
      10. Repeat steps 5 - 9 for each additional person you want to share your calendar with.
      11. Click Send.

See Also: